Privacy and GDPR Policy
Towels Direct take your privacy very seriously we collect your information when we are quoting, sending a sample out to you or taking an order either over the phone or through our web site. You will always be aware that we are taking your information and that information will be digitally stored until you ask us to remove it from our systems. In certain circumstances we are required by law to save certain information for a fixed period of time which may stop us from being able to remove your details from our system but we can cease to use it for any form of contact with you.

We will only use your personal information to administer your account and provide the products and services you have requested from us.

However from time to time we would like to contact you with details of offers that are relevant to you and important information about our business. If you do not wish us to use your personal information for this please contact us at accounts@towelsdirect.co.uk and let us know we can also provide you with a report of all the information we hold for you.

As a business we do not and will never pass your personal information on to a 3rd party for Marketing purposes, we do use 3rd party payment systems where a portion of your personal information may be required to enable us to take a payment from you. Anytime we use a 3rd party payment gateway we will always notify you at the time.